How To Fix Canon mg3620 Paper Jam Issue? Top 4 Ways To Fix It
October 15, 2019
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How To Fix Canon mg3620 Paper Jam Issue? Top 4 Ways To Fix It


Canon printers are one of the finest brands when it comes to printings and photos. But like any other electronic gadgets, the Canon device also ends up with various errors and issues that every printer’s users face once in their life.

Despite all the issues and errors, Canon mg3620 paper jam is one of the customary issues that come due to various factors. This paper jam issue mostly occurs due to some faults in the input as well as in the output tray.

Sometimes, the defective carriage or the dusty print feed rollers can also help the printer to halt the printing service. However, there are various solutions we have come up with to deal with this issue.

So, if you are here to fix this error, then have a look at this article till the end. Here we will discuss all the outstanding solutions to overcome the paper jam error at the earliest.

Trusted Solutions to Overcome Canon mg3620 Paper Jam Issue:

So, if you are here to know how to fix a paper jam Canon mg3620 issue, then follow the methods we have discussed here.

You can proceed with any of the solutions or try all of them one by one to check out which one helps you to fix this issue.

Method 1: Verify if there any Jammed Paper into the Paper Tray

There might be a possibility of the jammed paper into the paper tray that is restricting the printing device to print.

In that case, you need to verify if there is any jammed paper inside the paper tray of your device.

Here are some of the steps given below to accomplish the task.

  1. First, turn off the printer to save the device from damaging or injuring yourself.
  2. After that, wait for the printer to shut down completely and then slowly open the main cover from the top.
  3. Now, take out the paper tray gently without forcing any internal element or other aspects.
  4. Grasp the paper firmly and pull out the paper slowly to remove it. If the paper tears, it can spread paper fibers which can cause injury to the device.
  5. Finally, remove the print head to see if there any paper left inside the system and then close the top cover to finish the task.

After verifying the jammed paper successfully, restart the printer to see if the printer is now printing accurately.

If the method fails or the printer has the paper jam issue remains, here is the next solution that you can proceed with.

Method 2: Verify the Jammed Papers in the Output Tray

After verifying the input tray on your Canon printer, you also need to check the output tray. To detect the output tray, here are some steps provided hereunder.

  1. At first, turn off the Canon printer and detach all the power cords from the back of the machine.
  2. Locate the output tray from the head of the printer and pull it out slowly from the device.
  3. If you found a jammed paper inside the output tray, simply remove the paper i.e., one sheet at a time.
  4. Now, remove all the papers one by one and close the top of the printer to complete the task.

Finally, reconnect all the power cables to the device and turn on the device to see if the issue is now fixed.

If the printer still, not prints and the issue remains, you can try one more solution here below.

Method 3: Make Sure the Carriage is Moving Freely on your Printer

Suppose if you have the carriage which is not moving freely or is stuck in a particular place, then it can surely halt the printing service.

To check the carriage on your Canon printer, proceed with the hacks discussed below.

  1. Turn off the printer and disconnect all the power cables from the backside of the device.
  2. After removing all the cords, extract the cartridge opening bar slowly from the top.
  3. Now, wait until the carriage is calm and relaxed before you proceed and then move to the central section.
  4. Check for any paper or aspirations that might be restricting the carriage and then enter the device through the ink cartridge access gate.
  5. Leave the carriage manually and if it is connected on the right side, simply move it to the left side of the machine.
  6. And if the carriage is attached to the left side, simply push it towards the right side and then remove the loose paper if seen
  7. Make sure the carriage is running freely over the width, then move the carriage to the left side and then on the right side.
  8. Finally, close the ink cartridge access door and reconnect all the power cables back on your printer.

Try a few pages to print to see if the error is resolved and the device is now printing.

If the above method fails or the printer is still not printing, here is the next solution you can go with.

Method 4: Clean the Paper Feed Rollers on your Canon Printer

Paper feed rollers are basically the tiny rubber which is round in shape. This rubber allows feeding the printer’s paper within the printing device.

If those rubbers or the rollers go dusty or dirty, then it will halt the device to act and result in a paper jam issue.

So, cited below are the solutions we have discussed below to clean the paper feed rollers.

  1. At first, turn off the Canon printer and detach all the power cords from the rear end of the device.
  2. Raise the input tray casually and look down through the input paper tray. And then locate another paper tray and the gray paper pick rollers inside the device.
  3. After that, dampen a dust-free cloth or a paper napkin into the purified water.
  4. Press the cloth or the napkin against the roller and rotate them upward with your fingers.
  5. After that, apply moderate pressure to the rollers and allow them to dry completely.

Finally, reconnect all the power cords and try printing a few pages to see if the paper jam issue is now resolved.

Bottom Lines

Here are the most effective solutions to overcome the Canon Pixma mg3620 paper jam error. Hopefully, one of these methods will surely help you to fix the issue and to get the printer in the working state as earlier.

If due to some other technical faults or the hardware issue, the issue still remains or the printer is still not printing, then come in contact with an expert to get any other better solution to deal with this issue.


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