Canon printer users often report that they are facing a message “Canon error 801” while trying to print something directly from the email or from any online source. Mostly, this random problem is associated with the FTP server error.
However, if the printer stops interacting with the SMTP server, then also it may result in this error. You may also face this error if you are trying to send a file to a destination where you don’t have the admin permission.
If you are unaware of how to get rid of this error, then you need to go through this guide carefully. Here you will learn the simple hacks that can help you to solve this error in minutes.
The Canon error 801 usually appears in 3 different variants.
Depending on the type of error and the underlying factors you need to proceed with the steps stated below. Here are some of the easiest ways to troubleshoot the Canon error code 801.
If you note “801 [SMTP] Sending to e-mail server”, then you need to verify the network status to get rid of this error.
If you are using a wired connection and if the Ethernet cables went to wear and tear, then it may lead to this error. Hence, you need to check if the Ethernet cables are functional and connected properly.
Otherwise, if you are using a wireless connection, then you can check the network strength. If the network drops frequently, then you can ask your Internet Service Provider to help you get a strong and stable connection.
You can check if whether the SMTP server is working properly or not to eliminate “801 [SMTP] Sending to e-mail server”. Here are the steps you can perform to check the SMTP server status:
Once you complete the verification process, you can exit from the SMTP session. Afterward, you can try to print something directly from the internet to check the error. Else, you can also check the email service to get rid of this error.
You can also solve “Canon Error 801 [SMB] Sending to a Shared folder” by re-enabling the SMB client protocol. To do this, you can have a look at the points provided below:
After that, you can try to print something from online to check if the error code 801 is fixed. Further, you need to ensure that every time you type the correct password and user ID to avoid “Canon Error 801 [FTP] Sending to an FTP server”.
In this article, we have described 3 simple ways to troubleshoot Canon error 801. All the procedures are quite easy to implement. You can easily perform all the above hacks even if you lack a grip on the technical domain.
We hope, after implementing the above ways in their appropriate order, it will help you to put an end to this error. Additionally, you can share your valuable feedback in the comment box given at the end of this post.
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